FCA confirms extension of complaint handling pause for motor finance DCAs
On 24 September 2024, the Financial Conduct Authority ( FCA ) published a Policy Statement, PS24/11 , confirming that it is extending...
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Claim-Smart Contributor
Jul 30
FCA launches consultation to extend the deadline for response to DCA complaints
The Financial Conduct Authority (FCA) intends to pause the time for responses to motor finance complaints involving DCAs. The original...
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Claim-Smart Contributor
Apr 12
FCA reminds motor finance lenders they must maintain adequate financial resources at all times.
Today's three-page letter from the FCA director of consumer finance Roma Pearson outlines to motor finance lenders CEOs what the FCA...
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Claim-Smart Contributor
Apr 9
Barclays Partner Finance starts judicial review proceedings in relation to a Financial Ombudsman Service (FOS) PCP complaint decision
Barclays has become the first motor finance lender to launch a legal challenge against a regulatory ruling regarding DCA payments, with...
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Claim-Smart Contributor
Jan 11
On 11 January 2024, FCA announced a review into whether motor finance customers have been overcharged because of the past use of DCAs
This pause of reviewing PCP mis-sold complaints by the motor finance lenders will take place from the 11th January 2024 until the 25th...
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Claim-Smart Contributor
Jan 10
FOS finds in favour of consumer, in complaint about commission Black Horse, paid to a credit broker
FOS upholds Mrs Y's complaint that commissions paid by Black Horse to the credit Broker worth nearly £1,300 failed to act fairly and...
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Claim-Smart Contributor
Jan 10
FOS finds in favour of consumer, in complaint about commission Clydesdale Financial Services Limited trading as Barclays Partner Finance, paid to a credit broker
FOS upholds Miss L's complaint that commissions paid by Barclays to the credit Broker worth nearly £1,600 failed to act fairly and...
40
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