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Can I make a PCP claim if I no longer own the car?
Yes, you can still make a PCP claim even if you no longer own the car.

Claim-Smart Contributor
13 hours ago


Can I claim for mis-sold car finance if I've already paid the agreement off?
Yes, you can still claim for mis-sold car finance even if you've already paid off your agreement.

Claim-Smart Contributor
13 hours ago


How do I check the status of my PCP claim?
You can check the status of your PCP claim by contacting your finance lender directly or checking the online portal provided by the company managing your claim.

Claim-Smart Contributor
6 days ago


The FCA's motor finance scheme has been partially suspended: Here's what you need to know
The FCA's £7.5 billion motor finance compensation scheme has been partially suspended due to legal challenges. The scheme has not been cancelled.

Claim-Smart Contributor
Jul 17


Are PCP claims being paid out yet?
PCP claims are still being processed by lenders, but they are not currently being paid out under the FCA's redress scheme.

Claim-Smart Contributor
Jul 17


Why are PCP claims taking so long?
PCP claims are taking longer than people expected because the FCA's redress scheme is currently facing legal challenges from four separate parties.

Claim-Smart Contributor
Jul 17


How are PCP claims calculated?
PCP claims are currently calculated using a method created by the Financial Conduct Authority (FCA), which estimates how much you may have lost because of undisclosed commission arrangements.

Claim-Smart Contributor
Jul 3


How to claim car finance compensation
You can claim car finance compensation by submitting a complaint directly to your lender or through a claims management company like Claim-Smart.

Claim-Smart Contributor
Jul 1


Where do I find the details to start a PCP car finance claim?
You can usually find your PCP finance details through old bank statements, your credit report, or by contacting the dealership that you bought the car from.

Claim-Smart Contributor
Jun 10


Am I entitled to a PCP claim?
You may be entitled to a PCP claim if you took out PCP or HP finance on a car, van, motorbike or campervan between 6 April 2007 and 1 November 2024.

Claim-Smart Contributor
Jun 10


Does making a PCP claim negatively affect your credit score?
No, making a PCP claim does not negatively affect your credit score. Complaints don't appear on your credit report and shouldn't affect borrowing in the future.

Claim-Smart Contributor
Jun 10


Can I still make a PCP claim without paperwork?
Yes, you can still make a PCP car finance claim even if you no longer have the original paperwork.

Claim-Smart Contributor
May 27


How fast does a PCP car finance claim get paid out?
Under the FCA scheme, PCP car finance claims should be paid out within one month once a claimant accepts an offer from the lender. Though processing the claim will take considerably longer.

Claim-Smart Contributor
May 27


FCA’s latest motor finance update explained: what’s changed and what it means for PCP claims
The Financial Conduct Authority (FCA) has issued an update on their PCP car finance compensation scheme. Here's what it actually means for claims.

Claim-Smart Contributor
May 20


What is the average pay-out for a PCP car finance claim?
The average payout for a PCP car finance claim will be £829 per agreement as part of the FCA’s official redress scheme. This is slightly more than originally estimated.

Claim-Smart Contributor
Apr 17


What percentage of car finance claims are approved?
There’s no exact figure for what percentage of car finance claims are approved. However, the FCA believes around 12 million agreements are eligible for compensation.

Claim-Smart Contributor
Apr 17


When is the FCA deadline for PCP car finance claims?
The FCA deadline for submitting a PCP car finance claim is 31 August 2027, although acting sooner could help you receive compensation faster.

Claim-Smart Contributor
Apr 16


Where can I make a complaint about PCP car finance?
To make a complaint about PCP car finance, you can complain directly to your lender, take it to the Financial Ombudsman Service, or use a Claims Management Company like Claim Smart.

Claim-Smart Contributor
Apr 16


How soon do you hear if your PCP claim was approved?
If you have submitted a PCP claim, you should hear whether it was approved within 3 months of the relevant FCA scheme start date, especially if you complained early.

Claim-Smart Contributor
Apr 15


Why are people getting refunds for PCP car finance?
People are getting refunds for PCP car finance because, between April 2007 and November 2024, lenders allowed car dealers or brokers to inflate interest rates and earn more than they should have - at the customer's expense.

Claim-Smart Contributor
Apr 15
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