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Lloyds, lifts motor finance redress provision to almost £2 Billion.
Lloyds, the biggest player in the motor finance sector through its Black Horse division had previously set aside £1.15 Billion. Since the announcement of the scheme consultation it has increased this provision to to just under £2 Billion.
Claim-Smart Contributor
Oct 13, 2025


FCA announce consultation on the car finance mis-selling redress scheme.
FCA publishes a consutation paper on an industry wide scheme to compensate motor finance customers who were treated unfairly between 2007 and 2024. The Consultation will close on 18 November 2025 for comments on the overall design of the Motor Finance Consumer Redress Scheme and on 4 November 2025 for comments on the proposals to further extend how long firms have to provide a final response to certain motor finance complaints. If adopted, the Motor Finance Consumer Redress S
Claim-Smart Contributor
Oct 7, 2025


Barclays drops appeal against UK’s Financial Ombudsman Service
Barclays has abandoned its court appeal against Britain's financial ombudsman relating to a hidden motor finance commission ruling. The...
Claim-Smart Contributor
Sep 5, 2025


FCA to consult on a compensation scheme
The FCA announced it will consult more broadly on an industry-wide compensation 'redress' scheme for consumers who were treated unfairly,...
Claim-Smart Contributor
Aug 3, 2025


Supreme Court rules on Motor Finance case
The UK Supreme Court ruled in Hopcraft v Close Brothers, Wrench v FirstRand, and Johnson v FirstRand that motor finance brokers do not...
Claim-Smart Contributor
Aug 1, 2025


Barclays judicial review delayed pending Supreme Court judgment
Barclays’ legal challenge to a Financial Ombudsman Service (FOS) decision on auto finance commission payments has been postponed until...
Claim-Smart Contributor
Jul 2, 2025


FCA publishes considerations in implementing a possible motor finance consumer redress scheme
The Financial Conduct Authority (FCA) has outlined key considerations for implementing a potential redress scheme for consumers affected...
Claim-Smart Contributor
Jun 6, 2025


FOS consults on interest rates applied to compensation awards
On 4 June 2025, the Financial Ombudsman Service ( FOS ) issued a consultation paper on interest on compensation awards. The paper...
Claim-Smart Contributor
Jun 5, 2025


Supreme Court case concludes
Between 1 and 3 April 2025, the UK Supreme Court heard the appeal by Close Brothers and FirstRand Bank against the Court of Appeal’s...
Claim-Smart Contributor
Apr 5, 2025


FCA defer May update to 6 weeks after Supreme Court judgement is handed down.
The FCA are no longer planning a further announcement in May. Instead, the FCA will confirm within 6 weeks of the Supreme Court's...
Claim-Smart Contributor
Mar 11, 2025


Bank of Ireland sets aside £142m provision.
Bank of Ireland has set aside €172m (£142m) to cover the likely cost of compensation for car finance mis-selling in the UK. The bank...
Claim-Smart Contributor
Feb 24, 2025


Lloyds puts aside a further £700m for compensation over car finance scandal.
Lloyd’s Bank has made an additional £700 million provision for potential redress claims relating to its motor finance business. Together...
Claim-Smart Contributor
Feb 20, 2025


UK Supreme Court rejects Treasury's intervention.
The UK Supreme Court has dismissed Chancellor Rachel Reeves’ attempt to intervene in the ongoing motor finance mis-selling case.
Claim-Smart Contributor
Feb 18, 2025


Close Brothers to set aside £165m to deal with ongoing car finance investigation.
Close Brothers Group has set out £165 million for the first half of 2025 for potential payouts related to motor finance commission.
Claim-Smart Contributor
Feb 12, 2025


Barclays loses legal challenge to overturn FOS motor finance ruling.
The High Court found in favour of the Financial Ombudsman Service (FOS) in a review of its decision to uphold a complaint, relating to a...
Claim-Smart Contributor
Dec 17, 2024


Santander UK sets aside £295 million to cover possible motor finance claims.
The UK arm of Spain's Banco Santander has set aside £295 million to cover possible costs related to the industry wide probe into motor...
Claim-Smart Contributor
Nov 20, 2024


BMW sets aside £70m provision.
BMW Financial Services (GB) Ltd, the British lending arm of BMW, has earmarked £70.3 million in its 2023 accounts to cover potential...
Claim-Smart Contributor
Nov 13, 2024


Close Brothers and FirstRand Bank lose Court of Appeal cases against three defendants.
On 25th October 2024, the Court of Appeal hands down judgement in three linked appeals : Johnson vs FirstRand Bank Ltd (Trading as...
Claim-Smart Contributor
Oct 25, 2024


FCA confirms extension of complaint handling pause for motor finance DCAs
On 24 September 2024, the Financial Conduct Authority ( FCA ) published a Policy Statement, PS24/11 , confirming that it is extending...
Claim-Smart Contributor
Sep 24, 2024


FCA launches consultation to extend the deadline for response to DCA complaints
The Financial Conduct Authority (FCA) intends to pause the time for responses to motor finance complaints involving DCAs. The original...
Claim-Smart Contributor
Jul 30, 2024
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