The High Court found in favour of the Financial Ombudsman Service (FOS) in a review of its decision to uphold a complaint, relating to a...

The UK arm of Spain's Banco Santander has set aside £295 million to cover possible costs related to the industry wide probe into motor...

On 25th October 2024, the Court of Appeal hands down judgement in three linked appeals : Johnson vs FirstRand Bank Ltd (Trading as...

On 24 September 2024, the Financial Conduct Authority ( FCA ) published a Policy Statement,  PS24/11 , confirming that it is extending...

The Financial Conduct Authority (FCA) intends to pause the time for responses to motor finance complaints involving DCAs. The original...

Today's three-page letter from the FCA director of consumer finance Roma Pearson outlines to motor finance lenders CEOs what the FCA...

Barclays has become the first motor finance lender to launch a legal challenge against a regulatory ruling regarding DCA payments, with...

This pause of reviewing PCP mis-sold complaints by the motor finance lenders will take place from the 11th January 2024 until the 25th...

FOS upholds Mrs Y's complaint that commissions paid by Black Horse to the credit Broker worth nearly £1,300 failed to act fairly and...

FOS upholds Miss L's complaint that commissions paid by Barclays to the credit Broker worth nearly £1,600 failed to act fairly and...