FOS finds in favour of consumer, in complaint about commission Clydesdale Financial Services Limited trading as Barclays Partner Finance, paid to a credit broker

FOS upholds Miss L's complaint that commissions paid by Barclays to the credit Broker worth nearly £1,600 failed to act fairly and reasonably to the consumer who was not made aware that a loan agreement she entered into included a DCA arrangement.

Miss L paid 4.67% interest, but the agreement could have been set up with a rate of 2.68% by the Broker.

The final decision of FOS can be found by clicking the below link:

https://www.financial-ombudsman.org.uk/decision/DRN-4326581.pdf